File a Complaint

North Carolina General Statutes (G.S. 249-1) authorize the Board's disciplinary authority over the state's licensees. Procedures for the filing and resolution of complaints is found in rule.

Complaints against licensed opticians must be received in writing, detailed as much as possible.

Complaints may be submitted electronically by completing, signing and emailing the form found below. To protect confidential information, and for agency HIPAA compliance, any supporting documentation (purchase receipts, doctor's files or prescriptions) must be copied and submitted by mail to the State Board office.

Complainants will be contacted as appropriate by the Board office.

pdf Download Complaint Form